Management, Organisations and People Module Report Essay

IntroductionThe convey of this narrative is to yield an explanation to Mimi Vasquez vibrissa and beaut buss go up to draws and go on to search his birth to his kick the bucket root word and how they squander positive e realplace time. It will for the first time outline the methodological analysis utilizationd to conduct this report and thus go on to introduce the conductors and guideers and pardon how their electric current work powers birth actual over time. Subsequently, the report will get out an explanation to Mimi Vasquez Hair and Beauty directors approach to loss drawing cards and go on to explore his relationship to his work group. To conclude the report, thither will be a love near summary of what has already been menti integrityd and some limitations of the findings, methodology and related theories used in the report.The hit salon which was named after its motorcoach is in private give birthed and located in Chiswick in West London. In addit ion, it has devil other(a) pitchforkes located in Ealing and Hammersmith, both too within the West London knowledge base and experienceed by the same manager. every last(predicate) three of the beauty salons argon relatively small(a) in size fashioning satisfactory profits and located good bump off the high streets in quieter aras. The first branch was easyed in 1999 in Chiswick and the others ascertained on 5 old age later, the Hammersmith branch being the newest.MethodThis report was conducted exploitation both autochthonic and secondary search. The primary interpret for was collected directly from the manager and group members by interviewing them. By so doing, the research collected was new and wasnt research that had already existed. Secondary research was collected through the use of books, the net profit and articles and consequently looking at exist data.Findings and discussionBehavioural conjectureAs the manager, Mimi Vasquez, top-notchvises and ma nages the overall per determineance of his module and the business. His current work role is to analyse and propose developing strategies on how to improve the bore of their go e.g. more speed and competency in cutting copper and true statement with mixing colours of hair dye. These two examples are some of Mimis chief(prenominal) targets and he wishes to charter met these closes by July 2011. Mimi excessively examines flairs to achieve his business goals of exploit profits and acknowledges that compensations and rewards have worked surface in the departed as they motivate and promote provide to work better any year he elects 2 spate as the close to improved and most enthusiastic police squad members and rewards them in the form of bonuses and HMV vouchers. His work role alike involves instructing his team members and allocating them to different parts of the salon when the twenty-four hour period gets busyMoreover, this has played a corking role in the deve lopment of Mimis leaders within the business. Yukl (2006, p5) defines leading as- leading is the process wherein an individual member of a group or organization influences the exposition of events, the choice of objectives and strategies, the organization of work activities, the want of good deal to achieve the objectives, the maintenance of conjunct relationships, the development of skills and self-assertion by member, and the stop of support and cooperation from people outside the group or organisation.Yukls definition very closely matches Mimis approach to leaders in the sand that it emphasizes the importance of people skills and the social influence that leaders croup have. One possibleness to provide express for this is the behaviour attitude. This theory vociferations that people stimulate leaders because of what they do and this lowlife buoy be split into two different categories tax behaviour and relationship behaviour. Task behaviour places the main fo calise on the decimal point to which a leader emphasises productivity targets, goal accomplishments and maintaining standards.These behaviours mass also be called production-centred and it lav be seen in Mimis leadership fashion when he uses HMV vouchers to motivate his supply to work harder and faster. Mimi has also said that rewards gave his staff an incentive to work and this played a all important(p) part in retentiveness them happy and full of energy, even towards the give the sack of the day. Furthermore, relationship behaviour focuses on managers actions that show forethought for their staff and their welfare as opposed to behaviours that tighten on complementary childbeds. Although this contrasts to task behaviour, this can also be seen in Mimis leadership approach in the mind that he aims to improve his staffs skills and suspensor them gain more confidence in their job role.Trait positionThe controversy in defining leadership has en adequate to(p)d some diff erent theories to be actual in an attempt to inform the moment of a leader within a business or an organisation. Bratton (2010, p363) cited that individuals who occupy leadership positions possess superior qualities or attributes compared with the traits have by non- leaders. This view is cognise as the trait perspective and its theories oftentimes(prenominal) as the striking man theories focus mostly on positive characteristics much(prenominal) as stamina, intelligence and eloquence in speech.Research in 1974 by Stogdill showed that socioeconomic factors also played a great role for example, very few incorporated leaders had fathers who held a low level position or who were paid quite poorly. Stogdill also found that intelligence and fluency in speech were very closely related to leadership and used these traits to specify leaders from go oning. He then cerebrate that at that place were specific patterns of traits that occurred in some people which gave them an adv antage when seeking a leadership position. Shabina and Mario also described their manager to hold very positive characteristics such as friendly, talkative, enthusiastic and organised and wasnt like the other staff members at Mimi Vasquez hair and beauty in the sense that he was much more determined. This so justifies why Mimi is a leader.In addition, research into substitutes for leadership claim that there should be a straightforward difference between the leader and the fol lands in a business and there should be inflexible rules and formalized areas of duty in assemble to prevent the followers from being guided by their peers and replacement their existing leader. This would occur if the followers realised that their peers had the skills equivalent to their leader and they decided to follow them instead. Keith Grint (2005) also argues that successful leadership-Is not a list of innate skills and competences, or how much charisma you have, or whether you have a vision or a outline for achieving that vision, but whether you have a capacitance to learn from your followers.This again, provides evidence against the trait perspective stating that this is not what makes an potent leader.The shared/super leadership theoryThe founding of Mimis other branches, helped him gain down which substantial his role even further as he had to identify problems, make choices and provide alternatives actions to his initial plans. His role development throughout the years has been quite significant and his responsibilities have duplicated allowing him to improve his time management and organisation.Mario and Shabina are two team members of the salon who were also interviewed. Mario is a skipper hair styler whose work role involves restyling and cutting clients hair, dying, aeonian hair straightening, Brazilian hair rumple drying etc. His work role is crucial to the business as he has qualities and skills that gather up a lot of training and experience in order to gain. Marios work role has developed over the years as his experience has allowed him to move up the ladder in regards to the styles and haircuts he can confidently perform. The number of clients he militia on a daily arse has also increased over the past 6 years of working at the salon showing an improvement in his abilities.He is now responsible for his own clients as before he would further deal with Mimis clients and help around. However, he is still in a lower position to Mimi and is usually responsible for qualification confident(predicate) that Mimis clients are book in for the dates and times they requested, making sure n genius of the time slots clash with one another. The Shared/super leadership theory suggests that excellent leaders are those who help their followers develop by playacting as their teacher rather than safekeeping all of their knowledge to themselves. To add, Peter Senge(1990) also stated that leaders are designers, stewards and teachers which suppo rts the view. Mimi has evermore trained his team members, in particularly Mario and this also adds towards the statement that Mimi is an effective leadership.Fiedlers leadership possibility theoryShabina is the merely beautician at Mimi Vasquez Hair and Beauty and her role involves taking care of her own customers and making her own bookings as strong as offering all of the services waxing, laser hair removal, threading, massages etc. Her role doesnt involve anything to do with hair, and she flora in her own room downstairs. However, Mimi is her manager also and so it is her certificate of indebtedness to follow all of his guidelines and instructions. Her role has developed over the past 3 years as she first started out as an assistant, clean around and helping the beautician. She then worked her way up by gaining experience and qualifications and developed her role into a full-time professional beautician.Fiedlers leadership contingency theory proposes that the strong suit of the leader depends on whether the leadership style is matched with the followers and the environment. It is based on 3 main assumptions 1) leader-member relations, which relate to whether the leader receives support, respect and trust of the followers 2) task structure, which relates to how structured the tasks performed by followers are 3) position power, which relates to the formal authority that the leader can exert through the use of punishment and rewards. This theory can explain Mimis leadership style as it explains why Mimis leadership is effective and hence how he has been able to successfully run the business for so many years. In relation to this theory, Mimi is placed to be known as a relationship-orientated leader and so it explains that his team members have been able to develop throughout the years because of his concern for them.The situational leadership theoryMimis relationship to his group is fairly hierarchical where he would force influence upon others to do something that they otherwise wouldnt. This hair and beauty business is a good example as it shows how Mario takes responsibility for making bookings for both, his and Mimis clients. The group itself had developed over the years as they have slowly started to work as a team, helping each other and finishing each others jobs off when the salon gets busy. In 1999, manager Mimis Vasquezs main roles were to simply open and close the salon, receive payments for the service provided and order raw materials such as hair dye, scissors, wax etc. Now, with the growth of the business, all of the team members in the salon have developed their roles as they have had to bounce back for each other and enhance coordination skills.The situational leadership model is where the leaders leadership style depends on the adulthood of the followers it can explain that why Mimi trusts his staff to look after his salon whilst he is in a different branch. The friendly personality of the business also allo ws Mimi to be little formal and more flexible with rules and procedures. Bratton (2010, p.370) states that ally maturity is determined by the magnate and willingness of the followers to accept responsibility for completing their work. The fact that each team member has their own set of responsibilities proves that their levels of maturity are very high and hence can explain why Mimis rules are quite flexible, according to Mario and Shabina. destructionThe report has explored Mimis approach to leadership using the behavioural, trait, shared/super leadership, contingency and situational theories and it can clearly be seen that leadership is not easily defined and its effectiveness isnt easily measured. It has also describe the work roles of the manager as well as the team members and explained how their roles have developed. To conclude, although the report gives a sense of idea of what Mimis leadership approach may be, in reality it is very hard to accurately describe using only one theory.AppendixBratton, J. (2010) Work and organisational behaviour. 2nd edn, Hampshire Palgrave Macmillan Grint,K.(2005) leadership limits and possibilities, Basingstoke Palgrave Senge, P.M.(1990) The Fifth Discipline. New York Currency/Doubleday Yukl, G.(2006) leaders in organizations.6th edn, Englewood Cliffs, NJ Prentice abidance